A global health services company that has a presence in over 30 countries, and global partnerships with over 1.5 million health care providers, clinics, and facilities. 

​

The client needed UX help for their HR Client portal. They wanted the experience of their clients to be able to add/delete members, add dependents, change details, change plans, search employees/policies and change salary. 

​

Created Customer Journeys and wireframes to fully understand the process flow and to ensure a better user experience. 

​

(Example has been edited to hide clients identity) 

​